Who We Are
Professional, customer-focused building maintenance our clients can depend on.
Headquartered in the Mayfair district of London, Masrock Trades provides a wide range of building maintenance services specifically tailored to the individual needs of our clients. Our aim is to ensure that buildings and equipment are maintained to the highest possible standard, without adding unnecessary services that are not required.
We believe we serve best by delivering Targeted, Efficient and Cost Effective building services.
We believe we serve best by delivering Targeted, Efficient and Cost Effective building services.
How We Help:
Masrock Trades provides services specifically aimed at ensuring our clients deliver on their agreed SLAs (Service Level Agreements).
From Air conditioning, water and hygiene services to infrastructure components such as drainage, gas and electrical, Masrock Trades has you covered (see “Range of Services” for a more complete listing).
From Air conditioning, water and hygiene services to infrastructure components such as drainage, gas and electrical, Masrock Trades has you covered (see “Range of Services” for a more complete listing).
How We Are Different:
Masrock Trades is on a mission to provide not only reactive maintenance, such as call outs and handling day-to-day issues that arise, but “proactive” maintenance services as well - many problems can be prevented before they spiral out of control and severely impact tenants’ business continuity.
We believe prevention is better than cure.
With that said, the mix of services selected from Masrock Trades is entirely optional.
At Masrock Trades, we adhere to T.E.C., our simple, yet highly effective approach to building and equipment maintenance.
We believe prevention is better than cure.
With that said, the mix of services selected from Masrock Trades is entirely optional.
At Masrock Trades, we adhere to T.E.C., our simple, yet highly effective approach to building and equipment maintenance.
T.E.C means you are in the driving seat at all times. It looks like this:
Targeted |
Efficient |
Cost Effective |
We’re flexible and target our building maintenance services to your exact requirements, based on your priorities.
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Because we carefully prioritise your requirements in our service agreements, we can deliver services with efficiency and speed. That said, we’re always available to deal with any unforeseen eventualities at a moment’s notice, quickly and efficiently.
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Our approach is highly cost effective because it means you only pay for what you need. We’ll even advise where money is being wasted right now. We help you streamline building maintenance and deliver on SLAs while adhering to budgets.
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We’re keen to show you that we’re different and put T.E.C. to work for you.
Call us today and discover how our comprehensive facilities management (and/or building maintenance) services can help your business.
Our friendly, professional staff are standing by to take your call.
Phone Number: 02078594514
Call us today and discover how our comprehensive facilities management (and/or building maintenance) services can help your business.
Our friendly, professional staff are standing by to take your call.
Phone Number: 02078594514
Continuity:
With all our agreements, we endeavour to keep the same 2-3 engineers coming back to our client's sites. This is aimed at building familiarity with more than just one maintenance engineer to ensure continuity should should a specific engineer be available, for example at holiday times.